We are closed on 25th, 28th December 2020 and 1st January 2021
Self Care is about treating minor illnesses at home and seeking help when you need it. It is also about managing any conditions you have in a way that puts you in control, improves your quality of life and avoids you getting ill.
Why is self care good for people?
Empowering people with the confidence and information to look after themselves when they can, and consult the GP when they need to, gives people greater control of their own health and encourages healthy behaviours that help prevent ill health in the long-term. In many cases people can take care of their minor ailments, reducing the number of GP consultations.
There are various ways that you can support yourself to stay well, these include:
Stock up your medicine cabinet
To support Self Care at home you should keep a well-stocked medicine cabinet with essential medicines such as:
- painkillers such as paracetamol and ibuprofen
- anti-diarrhoeal medicine
- oral rehydration salts
- indigestion treatment
- first aid kit including plasters, bandages and a thermometer
View the full recommended list here
The NHS website is full of information, tips and tools that can help put you in charge of your own health and wellbeing.
There you will be able to find:
If you’re worried about an urgent medical concern, you can call NHS 111 to speak to a fully trained adviser who will direct you to the right service for your needs.
NHS 111 is available 24 hours a day, 7 days a week, and calls are free from landlines and mobile phones.
Find out more about NHS 111 here
What are the Factsheets for?
The Self Care Forum Factsheets for common ailments aim to help clinicians and patients discuss issues around self care within the practice consultation and especially how to handle the symptoms in the future. They provide patients with information around:
NHS POD is a telephone service for patients to call and order their own repeat medication.
The call will be handled by a trained prescription clerk.
Our team will support you in building a healthier you. No matter what your health needs are, having a team support you will keep you on the path to meeting them. We work together to connect you with the services you need.
When you choose us, you join a community. We work not just with you but with other members of our community to build a network of people working together for a healthier world.
If you get regular prescriptions, the Electronic Prescription Service (EPS) may be able to save you time by avoiding unnecessary trips to your GP.
EPS makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice. Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination. This means you’ll no longer have to collect a paper repeat prescription from your GP Practice – instead, you can go straight to the nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances.
To order your repeat prescription, please call the surgery on 0121 203 5050 and select option 4 between 9am to 4pm Monday to Friday. Your call will be answered by trained call handlers. Patient informs call handler what items are required and the repeat medication list is discussed item by item. Interventions are made to ensure that the patient is receiving their medication in a timely manner, when it is needed and that they haven’t already got surplus stocks at home.
A request is then sent electronically to the Practice and your nominated pharmacy will receive the prescription within 2 working days (we aim to complete this process as soon as possible but please allow up to 2 working days before contacting your pharmacy for collection or deliver). If your pharmacy has not received your request after 2 days then there maybe a a reason the prescription request was not authorised. We aim to contact patients when this happens but at peak times this is not always possible; please contact the surgery selecting option 1 for any queries and our staff will be able to help you.
Health checks for people with a diagnosed problem
If you have one of the following conditions then you normally will be invited for an annual health check.
We invite all eligible patients for an annual health check, you may also need a blood test before the appointment. The appointment will be approximately 20 minutes long, however if you have more than one problem it will be longer. Please contact the Practice for further details.
A carer is a person of any age (including children) who provides unpaid support to a partner, relative, friend or neighbour who couldn’t get by without their help. This could be due to old age, frailty, disability, a serious health condition, mental ill health or substance misuse. Parents of children who are disabled or who have a serious health condition are also considered to be carers.
It is estimated that 10% of patients are carers.
Improving Carer Identification
As a practice, we want to increase the number of people on our carers’ register so that we can look after you better. We do this by:
**LET US KNOW IF YOU ARE A CARER**
What we offer to improve healthcare for carers:
Dedicated services for carers
If you care for someone and would like additional support then the following information may help.
Child health checks
Appointments are sent out automatically by the local health authority for routine child health checks. The first will be with a GP at the surgery when your baby is around 6 weeks old. You will be sent information about this and asked to make an appointment at your local clinic or practice. You will also be offered routine health reviews for your child, with your health visitor, at 6-8 weeks, 8-12 months and 2-2½ years old.
It's important that vaccines are given on time for the best protection, but if you or your child missed a vaccine, contact the surgery to catch up.
Routine vaccinations for babies, pre-school children and adults are continuing as normal. It's important to go to your appointments unless you, your child or someone you live with has symptoms of coronavirus. Vaccinations usually given in school are being rescheduled. Immunisations are given by our Practice nurses or other healthcare professionals in accordance with the NHS vaccine schedule.
When to immunise
Different vaccines are given at different ages to protect you and your child. Find out when these vaccinations are offered, and when and where they’ll be given: